• Check if the outlet works using another device.
• Press the reset on all GFCI outlets (bathrooms, kitchen, garage).
• Check your breaker panel — reset any tripped breakers.
• If the outage is property-wide, check with your utility provider first.

• Verify the thermostat is set correctly and has fresh batteries.
• Replace or clean the air filter.
• Ensure outdoor unit isn’t obstructed by debris or foliage.
• If the system still fails, submit a request.

• No Hot Water: Check breaker (electric) or pilot light (gas).
• Slow Drains: Remove hair/debris from sink or tub drain.
• Running Toilet: Check the flapper chain; turn the toilet shut-off valve off until help arrives if running continuously.
• For major leaks or no water supply, submit a request.

Dishwasher Won't Run

• Make sure it’s properly plugged in and the wall switch is ON.
• Clean food debris from the bottom and check settings.

Dryer Not Drying

• Clean the lint filter after every load.
• Check and clear the vent for obstruction.

• Clear debris from window tracks and wipe condensation.
• If a window won’t lock and it’s a safety concern, use temporary security measures and submit a maintenance request.
• For lock malfunctions, request service.

• If the remote doesn’t work, check/replace the battery.
• For garage door issues (won’t close), check alignment of the safety sensors.

• Tenants are typically responsible for pest control unless pests were present before move-in.
• Keep food sealed and living areas clean to reduce pests.