Maintenance
Emergency Maintenance
If this is a life-threatening emergency, call 911 immediately.
You must contact our office right away in addition to submitting a maintenance request if any of the following occur:
• No hot water or no cold water
• No heat or heating system not functioning properly
• Dangerous electrical issues
• Problems with landlord provided appliances such as the refrigerator, range, oven, or major plumbing fixtures
Maintenance Requests
Non-Emergency Maintenance
Non-Emergency Maintenance Requests
For all other repair issues, please log in to your Tenant Portal and submit a maintenance request. Our team will follow up within 48 hours of receiving your request.
Submitting a Maintenance Request
To avoid delays, include clear and detailed information when submitting your request. Be sure to note the exact location and a full description of the issue. Incomplete or vague requests may slow down the repair process.
Examples of Helpful Descriptions:
Incorrect:
“Leaky toilet”
Correct:
“The toilet in the upstairs bathroom has a slow leak coming from the base.”
Resident Portal
Pay rent, submit maintenance requests, and view your account from anywhere.


